1KA help centre can help users with a specific survey, but need a temporary access to the survey, which requires your approval. Of course, the temporary access only applies to those parts of the survey where the problem occurred and is necessary to solve the problem. You can enable the access by clicking the "Grant access to help centre".<span class="qtip-more"><a href="http://english.1ka.si/index.php?fl=2&lact=1&bid=438&parent=24" target="_blank">Read more</a></span>